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Can Emotional Intelligence Help Your Business with Risk Management?
AUTHENTICITY
Jurors care how you respond to sexual harassment complaints, but theyÂ're more interested in how the event occurred in the first place. What they want to know is – did you care before? Did you educate staff and establish policies and procedures discouraging discrimination, for instance? (Gallipeau, Dan R., Jurors' Views of Sexual Harassment, New York Employment Law Practice, 2001). You show what kind of company you are by how you act when not under duress.
ETHICS
Â"Jurors want you to do the right thing – promptly, consistently, thoroughly and fairly,Â" says Joni Johnston, Psy. D., consultant and employment litigation exp...
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